[ Wednesday, October 09, 2013 ]
Physician Rating Websites:
Jeff [10:53 AM]
An interesting article
in Family Practice Management (the publication of the American Academy of Family Physicians) on how doctors should handle website reviews, particularly bad ones. Not a whole lot of new info, but confirms that it's tough to deal with bad reviews. Whatever you do, don't use or disclose PHI in responding to a bad review: just because the patient posts his/her own PHI (even if they lie in doing so), that doesn't give the provider the right to use or disclose the PHI further.
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