[ Friday, August 10, 2012 ]
Cerner EMR Outage: Last Friday
, I told you about a computer outage at Cerner that took the EMRs of dozens of hospitals off-line for about 5 hours. Cerner is now reporting
that it was human error that caused the outage.
Whether you use Cerner or some other vendor, if you use any EMR system, you MUST test it to see if you can operate when (not if) it goes down. According to Cerner, all of the affected hospitals had down-time procedures that apparently worked, whether it's using other-site-located backup or relying on paper formats for physicians orders (and entering them in the system when it comes back up).
Jeff [9:29 AM]
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