Access Case #17: CMS continues its string of settlement actions with covered entities that fail to give patients proper access to their medical records. Again, it's a covered entity that got in trouble for failing to give access, got "techincal assistance" from OCR (meaning a complaint was filed, they were contacted by OCR and OCR told them how to fix the problem), but failed a second time to give access to the same patient. This time, the winning covered entity is Arbour Hospitals, a behavioral health provider in Massachusetts; Arbour's "prize" is a fine of $65,000.