[ Monday, November 14, 2005 ]
Computerization Problems at the NHS
(since it's British, I should say "computerisation"): The British National Health Service is trying to establish a computerized scheduling system that would theoretically allow patients to select a hospital and schedule a visit for a procedure ordered by an NHS physician. The project, however is not going very well
. The NHS system is a mess anyway, but the troubles that seem to be besetting this $10 billion project reflect on the problem with developing and implementing a nationwide interoperative healthcare information system in the US. It's easy to generally define what you want the system to do and act like, but it's a lot harder when you get down to the details and find out that not everyone wants exactly the same thing, some people want things that are exactly opposite of what other participants want, and not everyone is on the same page at the same time.
Jeff [11:06 AM]
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